The product
How soon will I get the hang of the air fryer?
Most people are cooking a good meal on the first night. The digital display makes setting time and temperature straightforward, and because you can see the food through the glass, you learn how your favourite meals look when they are done within a cook or two. There is no guesswork phase where you ruin a few dinners first, and no fiddly coating to baby.
What if something is wrong with my order?
If your item arrives damaged, faulty, or not as ordered, contact us as soon as possible with your order details and clear photos. We will review the issue and help organise the next step in line with Australian Consumer Law and our store policy. You should not be left chasing answers when something has gone wrong.
Delivery
How long does delivery take?
Delivery time depends on your address and the option you pick at checkout. We dispatch quickly once your order is placed, and most metro areas across Sydney, Melbourne and Brisbane see their parcel arrive within a few business days. Regional and remote addresses take a little longer. As soon as your order leaves us you get tracking, so you can follow it the whole way rather than guessing where it is.
Do I get tracking?
Yes. The moment your order leaves us we send tracking details so you can watch its progress. If anything looks stuck or delayed in transit, contact us with your order number and we will chase it down for you. You should never be left wondering where your parcel is.